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Our support staff is uniquely qualified to answer
questions on all of our products and shops in general. They
are familiar with all the terminology of a job shop and have
practical experience to back it up. No other job shop
software company can beat that!
All systems that are delivered come with a free 12-month
support agreement. This support program enables you to call
our technical professionals in the event that you experience
a problem. When calling, we ensure that you will speak to a
live person who can promptly and courteously handle your
inquiry. We realize that you have a business to manage and
want to make sure any problems you experience are promptly
resolved.
You are entitled to the following during this
12-month period:
Unlimited toll-free calls to our support team
Unlimited upgrades to your software
Thereafter, you may choose a variety of support packages
that best suit your needs and your budget. Support is
available on an annual contract basis only.
- eSupport Center
- Knowledge Base
- FAQ (Frequently Asked Questions)
- White Papers
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